SHEETAL ARORA
Customer Service
Experience: 2 years
Education: M.B.A.
Location: Noida
 
 
 
OBJECTIVES
 
Career Objective:
I would like to work in a challenging and dynamic environment to be a professional and achiever by handling meaningful and creative assignments where I can enhance my skills and potential to achieve perfaction in my job through hard work.
Career Summary:
Two years of experience in customer management with a leading telecom company. Profile includes handling queries and complaints of subscribers as well as generating revenue for the company through promotion of value added service.
 
 
WORK EXPERIENCE
 

From To Designation Employer Location
May/2004 June/2005
Customer Service Executive
Call-Net Mumbai
July/2005 Till Date
Sr. Executives (Customer Service)
Worldnet Technologies Noida

 
EDUCATION
 

From To Degree/Diploma Specialization University/Board Location
1996 1997 High School - CBSE Delhi
1998 1999 Higher Secondary Commerce CBSE Delhi
1999 2002 B.Com. Management Delhi University Delhi
2002 2004 MBA HR Delhi University Delhi

 
LANGUAGE SKILLS
 

Language Speaking Reading Listening Writing
English Fluent Fluent Fluent Fluent
Hindi Fluent Fluent Fluent Fluent
French Fluent Fluent Fluent Fluent

 
COMPUTER SKILLS
 

Type Proficiency Certification
MS Office Excellent Diploma from APTECH
Internet Excellent -